You can rely on us

Service

We supply the service for your success

Innovative technologies, top quality, ecofriendly solutions and comprehensive service – this is what Global Metal Forming Group stands for.

We support our customers before, during and after their purchase decision, offering an impressive, worldwide range of services. Our customized service packages are designed to provide you with the best support for your individual requirements and ensure your success – today and in the future.

Our teams from the R&D, Engineering, Production, Sales and Service departments are ready to help. Highest efficiency and plant availability, as well as safety and value preservation of machines are the core of our offer. We are at your side as a reliable partner throughout the entire life cycle.

The right service products at attractive prices

With our worldwide service portfolio, we offer you reduced operating costs, the highest possible machine availability, and maximum safety over the entire life cycle of your machine.

Maintenance

We empower you to focus on your core business. Our experienced customer service is designed to solve problems before they occur. With the right measures, we take care of the maintenance and inspection of your machines and ensure that your machine availability is always high.

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Repairs

Mechanical, electrical, process engineering, hydraulic or technical control faults are quickly identifi ed by our service team. We provide solutions directly and competently. We repair your system at your site or at our factory to keep your machine downtimes to a minimum.

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Spare Parts

Our customized spare parts packages enable you to achieve sustainable productivity. Short delivery times and highest adherence to delivery dates are guaranteed. In addition to the procurement of original parts, we quickly manufacture spare parts tailored to your machines in our own production.

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Modernization

We are constantly developing our soft ware and hardware. Compared to buying new machines, the retrofi t and modernization of your existing machines is a convenient opportunity to increase the machine lifetime, to improve the energy effi ciency and to fulfi ll current legal requirements.

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Training

With our tailored customer training program, we ensure that your team is fully qualifi ed to operate your machines smoothly. We train your employees in the maintenance, servicing, and control of your machines - through practical instruction on site or at our worldwide locations.

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Used machines

When you buy a new machine, we check the possibility of taking your used Leifeld or Nihon Spindle machine in part exchange. If further use makes economic sense, our specialists will undertake the necessary overhaul and retrofit. Please feel free to contact us if you are interested!

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Your Leifeld service agreement for

Maximum machine productivity

1

Fewer repairs and higher process reliability through preventive maintenance

2

Expert assistance and minimal response times

3

High productivity through avoidance of unplanned downtimes

4

Better service conditions as well as discounted spare parts and wear parts in preventive maintenance kit

5

Higher machine availability and performance

6

Preferential treatment for service calls

7

Planning of inspections around your schedule

8

Predictable maintenance costs and reduced operating costs

9

Better value retention and longer service life for your machine

The right service products at attractive prices

Good to know: During each inspection our experts work through checklists developed specifically for LEIFELD machines. The work performed is documented for you and any defects found are recorded. After the inspection we advise and inform you on optimisations for your machine performance.

Even better:
Use our AR support and get your work done faster

With the augmented reality glasses, you share your real-time view with our experts. This allows you to work efficiently with no obstructions while getting the assistance you need.